Aftersales
Our workshops are fitted with the latest diagnostic equipment and our service technicians are fully manufacturer trained, so your car is in the best hands.
Services
Please select from from the following services:
- Bought my first Mazda, a 73 plate CX30. Excellent sales team and after sales service at TWW. Wished I done this sooner!martin s.27/10/2025
- Very straightforward experience. Salesperson was pleasant and not pushy. Suggested a different car to the one we had gone to see after we found it a bit small and he let the car (Mazda CX-5) sell itself whilst pointing out some features. When there was a satnav card missing from the vehicle we bought he kept us informed about the arrival of the missing item. Currently very pleased with our car and the service received.Brett H.27/10/2025
- Excellent service! Very pleased to be greeted very nicely. Loan car was great, and my car cleaned while service was done in good time.Peter R.23/10/2025
- Very easy to book in , staff helpful and knowledgeable, answered all my questions. They even explained exact costs and what to expect. However it is disappointing to receive a bill for nearly £500.00 after one year of ownership and travelling 5000 miles. The car was bought used but it might be good for PR if customers were informed that the first service would be no more than £250.00 and if there were additional costs then the garage pays. I do realise that costs depend upon what service is due but it maybe something the sales department can take on board.Sharon P.19/10/2025
- Excellent Mazda garage would recommend to anyone. Everyone extremely helpful with first class service.Toneprince18/10/2025
- We bought a Mazda 2 hybrid from TW White & Sons in Bookham just over 18 months ago. It is by far the best car we have ever owned, with fuel consumption averaging around 80 mpg. We have had no problems with the car to date, nor with the excellent after sales servicing provided by the garage. I can thoroughly recommend both the car and the garage.J P.17/10/2025
- Excellent service. They do my service and MOT every year and I wouldn't go anywhere else.rebecca o.16/10/2025
- Great service, attentive and friendly staff. Always made welcome.Debbie R.15/10/2025
- Excellent customer serviceDawn S.15/10/2025
- Shortly after booking in my Mazda 3 for it's annual service and MOT I found l was temporarily unable to drive. T W White and Son's quickly offered to collect the car from my home. It also needed a new shock absorber which they fitted efficiently and quickly, then returned the car to my home. Well done and thank you. G L StocksGraham S.11/10/2025
At T W White & Sons we realise that buying a new or used car is only the first part of your journey. Our diverse range of aftersales services includes general servicing and maintenance to cover everyday wear and tear through to extensive accident repairs.
Every aftersales location is equipped with state-of-the-art diagnostic and repair equipment, and our manufacturer qualified technicians are trained to the highest level ensuring that we can pinpoint any potential issues with your model quickly and efficiently. We only use genuine parts, so you know your vehicle will get the best care and attention.
If you would like to book your car in for a service and or MOT, you can do so quickly and easily through our live chat (during office hours). Alternatively, fill out an online enquiry form, or call our aftersales teams at your chosen location.
In addition to manufacturer scheduled services, we can offer reduced mileage services for those customers who only use their car a limited amount
All T W White & Sons service centres are able to offer MOT tests. We have licensed MOT testers trained to perform the test, who will verify the vehicle meets all of the MOT regulation. On passing, they will issue your car a valid MOT certificate with accompanying documents if any repairs and replacements have been made.
Your tyres and brakes are probably the two most important features when it comes to road safety, and yet few of us check them as often as we should. One alarming statistic, for example, is that the tread on 10% of all tyres is below the legal limit of 1.6mm. At T W White & Sons, we are able to repair, sell and fit tyres as well as offering laser four wheel alignment too.
Are you looking to personalise your new car with exterior styling accessories or increase its functionality by adding a bike carrier? Our Parts department can help! Equally, if you are looking for a one off parts purchase, please contact your closest aftersales centre who will be able to supply (and fit if requested) any additional parts or accessories.
If you are a business and are interested in setting up a trade account with our wholesales parts department, please get in contact with our Wholesales Parts division who are based in Leatherhead.
Had an accident? No problem. Our accident repair centre is fully manufacturer approved and can deal with minor scrapes and scratches through to major accident repairs. We can deal with your insurance company directly on your behalf, minimising the stress following an accident and our fleet of available loan cars mean that we can keep you mobile while your car is being repaired. Remember – it is your car, and your choice where you get any repairs done.
We look forward to assisting you with all of your aftersales needs.
