Aftersales
Our workshops are fitted with the latest diagnostic equipment and our service technicians are fully manufacturer trained, so your car is in the best hands.
Services
Please select from from the following services:
- I recently had my Kia serviced and MOT done here and had a very good experience from start to finish.I had purchased a Kia service plan online and booked this garage for the service, so I only needed to pay for the MOT. The whole process was very smooth. Booking the appointment was easy, and they collected my car from my home and returned it later the same day, which was very convenient. Everyone I dealt with was friendly and helpful, and the customer service was excellent.I particularly wanted to leave a review about the servicing experience, as I noticed that many dealerships tend to have lots of positive reviews from people buying cars, but the reviews about their after-sales and servicing departments can be quite mixed. I had actually considered another Kia garage closer to my home, but my experience just trying to arrange the booking there wasn’t very good, so I decided to come here instead.I’m glad I did. Everything was straightforward and well organised, and I would happily bring my car back here for future servicing and MOTs. I would definitely recommend them to anyone looking for a Kia service centre, not just somewhere to buy a car.Stephanie N.09/08/2026
- Five‑star service.I called to arrange a test drive and spoke with Christian, who was excellent from the outset—helpful, clear, and quick to organise a test drive that same afternoon. He let me know he had another appointment at my arrival time and arranged for his colleague Rob to assist instead.When I arrived, the vehicle was ready outside, and Rob took the time to walk me through the controls and suggest a suitable route. I didn’t have time to try the manual version that day, but he arranged a follow‑up test drive without any fuss.The service throughout was professional, friendly, and refreshingly pressure‑free—exactly what I value in a dealership.Although I ultimately couldn’t purchase from TW White due to timing and vehicle availability, I will be using them for servicing. I recommend them without hesitation; they are a breath of fresh air in the car‑buying world.Anton08/08/2026
- Exceptional customer service. Staff members are professional and treats you with respect.Steve R.03/08/2026
- Very polite and efficient service.Got my 2016 Mazda 2 serviced and mot here.Cost was lower than my local garage and they washed it and vacuumed inside.Good value and hassle free service while u wait. Will use again.Neil C.03/08/2026
- Ok the cx 60 mazda has issues. But the difference is the delership response to your issue, My cx 60 had an adblue dosing issue warning come up friday at 5.50 pm. i rang TW White and sons Bookham and left a message. 8.15 saturday morning iwas contacted and sales manager checked in with service department and called me again. arrangments made. by 10.00 i had dropped my car off and was in a loan car on my way home. ( live 50mins from this dealer ). I expected a long wait to get my car back. But tuesday i got a call to say car is ready to be collected. drove in wenesday and car fixed and valated as well. I spoke to the sales manager re the good service i had recieved.adrian m.30/07/2026
- Exceptional customer service.Bought a new MX5 on Sunday. Had it delivered on Wednesday 150 miles away.Harvey was knowledgeable, friendly and accommodating.I was able to demo a car and was happy to pay the asking price.No dramas. Just good old fashioned customer service.Well done team Weybridge.Paul C.30/07/2026
- Another annual service and MOT carried out by this superb team on my CX5 at Byfleet. Very friendly, efficient and professional all at a reasonable price. Fully recommended. Thank you allTony M.28/07/2026
- Excellent service from Rob - and a great showroom to browse too.John D.27/07/2026
- My satnav took me here in error yesterday afternoon when I was looking for the showroom.The service advisor nearest the open doors welcomed me immediately and was very helpful. She wrote down the full address of the showroom for me, and provided me with advice regarding their service plans should I decided to but a car. I appreciate some would say this is selling,but for me it was added value and showing customer care.I have to say I was impressedAnton17/07/2026
- After squeezing me in on a next day appointment to diagnose a worrying noise in our car I received nothing but first class attention. From booking in, Karina I think, to the tech guy who came on a test drive with me and took my concerns seriously, diagnosed and correct the problem.Excellent service and your staff are a credit to your company, a refreshing change.Giles B.17/07/2026
At T W White & Sons we realise that buying a new or used car is only the first part of your journey. Our diverse range of aftersales services includes general servicing and maintenance to cover everyday wear and tear through to extensive accident repairs.
Every aftersales location is equipped with state-of-the-art diagnostic and repair equipment, and our manufacturer qualified technicians are trained to the highest level ensuring that we can pinpoint any potential issues with your model quickly and efficiently. We only use genuine parts, so you know your vehicle will get the best care and attention.
If you would like to book your car in for a service and or MOT, you can do so quickly and easily through our live chat (during office hours). Alternatively, fill out an online enquiry form, or call our aftersales teams at your chosen location.
In addition to manufacturer scheduled services, we can offer reduced mileage services for those customers who only use their car a limited amount
All T W White & Sons service centres are able to offer MOT tests. We have licensed MOT testers trained to perform the test, who will verify the vehicle meets all of the MOT regulation. On passing, they will issue your car a valid MOT certificate with accompanying documents if any repairs and replacements have been made.
Your tyres and brakes are probably the two most important features when it comes to road safety, and yet few of us check them as often as we should. One alarming statistic, for example, is that the tread on 10% of all tyres is below the legal limit of 1.6mm. At T W White & Sons, we are able to repair, sell and fit tyres as well as offering laser four wheel alignment too.
Are you looking to personalise your new car with exterior styling accessories or increase its functionality by adding a bike carrier? Our Parts department can help! Equally, if you are looking for a one off parts purchase, please contact your closest aftersales centre who will be able to supply (and fit if requested) any additional parts or accessories.
If you are a business and are interested in setting up a trade account with our wholesales parts department, please get in contact with our Wholesales Parts division who are based in Leatherhead.
Had an accident? No problem. Our accident repair centre is fully manufacturer approved and can deal with minor scrapes and scratches through to major accident repairs. We can deal with your insurance company directly on your behalf, minimising the stress following an accident and our fleet of available loan cars mean that we can keep you mobile while your car is being repaired. Remember – it is your car, and your choice where you get any repairs done.
We look forward to assisting you with all of your aftersales needs.