Hyundai Aftersales Byfleet

I used TW White's for the last service on my hyundai Tucson. Great personal service, kept me up to date and sorted a problem with the gearbox. A refreshing experience, I'll certainly use them again

I have recently used T W White & Sons, Byfleet to perform the second annual service on my Hyundai Ioniq, and to investigate an issue with the auxiliary battery. The service was completed to a high standard, and my car was returned to me after being cleaned both inside and out. The battery issue was investigated during the service, however, as I continued to experience problems the week after, the team at T W White efficiently and effectively liaised with Hyundai UK to get my car booked in for a new battery to be fitted under warranty, whilst I was provided with a courtesy car. Although I am thankful to the whole team for their efforts, I would like to particularly acknowledge the customer service provided by Service Advisor, Ben James. Ben's extremely professional, sincere, caring approach was absolutely second-to-none, and in stark contrast to that displayed by the majority of service representatives I have experienced over the years. From the moment I booked the service to the point where I collected my vehicle following fitting of the new battery, Ben always listened intently, made sure my concerns were addressed, and kept me fully updated throughout the process. He is indeed an ambassador, both for T W White & Sons and Hyundai, and have absolutely no hesitation in recommending Ben and his colleagues to anybody requiring vehicle servicing and repair. Very well done to the team at T W White, particularly Ben...you deserve full recognition for your efforts - thank you!

Brought a Hyundai i40 and due to covid restrictions I was unable to test drive. I went with the video on the web site and with talking to the salesman. All i can say is the car was exactly as described, they didn't disappoint and it drives great. It has been well looked after and before delivery they MOT'd and serviced the car for me. Contactless delivery to my house. I would highly recommend. Thank you for the car we love it

This is the first time I’ve used this garage since buying a new Hyundai. It was the easiest service experience I’ve ever had! Booked online, chose preferred date within 2 weeks. Asked for car to be collected. Received a confirmation email the next day to say that was all fine. Car was collected on specified date. Received a call to complete payment. Car was returned serviced, washed and cleaned inside. All staff were friendly and helpful. Nothing bad to say. Will definitely use again. Thank you 🙂

I am so happy with them that I will only consider Hyundai and Mazda cars in the future so I can continue to have my cars serviced and repaired here.

Regular customer for annual service of Hyundai i10. Excellent service, reliable, trustworthy and convenient. Perfect combination.

Fast and courteous service.Reliable and reasonably priced.They've looked after my Hyundai Matrix twice now and always called the second it has been available for collection.Highly recommended.