Aftersales
Our workshops are fitted with the latest diagnostic equipment and our service technicians are fully manufacturer trained, so your car is in the best hands.
Services
Please select from from the following services:
- Excellent customer service. Very polite and accommodating and were able to provide a last minute loaner car so I could pick the children up from school. Would recommend.Katie G.02/04/2024
- I booked for Hyundai service & MOT, and most of the dealers need to wait for a month+ and hardly can talk to their CS, but I got TWS feedback within half day after online booking, and when I called them to try to get an earlier date, they are very nice to help and resolve in a call, just when I put down the phone, I got their text message to confirm the update date and time, that is what we called it SERVICE. On the service day, I waited in the reception, where is not very luxury, but you got what you need, sofa, clean table to work on, charging ports, coffee machines........ enough for you to entertain yourself while waiting for 2.5 hours service and MOT done.Carol C.28/03/2024
- My KIA car was due for its 2nd service. TW White are a local company who are KIA authorised service agents about 10mins from my house and therefore very convenient. I was able to book my service at a day and time which fitted in with me. The service was carried out and I was advised when it was ready for collection all very efficient. The staff are very friendly, helpful and informative.David S.28/03/2024
- Really helpful. I had to add some more work to the car and they responded immediately and got it done the same day. All the customer services people I spoke to genuinely wanted to help. Work was all done on time and at the quoted cost. They even cleaned the car as well. Highly recommended!Philip P.28/03/2024
- My recent visit to T W White & Sons was exceptional, surpassing all expectations. Aaron, one of the standout team members, demonstrated unparalleled expertise and a genuine passion for assisting customers. He listened attentively to my needs, providing invaluable insights and transparent communication throughout the purchasing process. Beyond Aaron's exceptional service, the dealership itself offers an impressive selection of vehicles at competitive prices. The entire team operates with integrity and professionalism, making the experience smooth and hassle-free. In conclusion, I highly recommend T W White & Sons, especially for Aaron's outstanding service. If you value expertise, transparency, and a personalised approach to car-buying, T W White & Sons is the place to go. Thank you to Aaron and the entire team for an unforgettable experience.Elizabeth W.08/03/2024
- Excellent service on our Mazda 3. Collected and delivered back on time.Janet B.07/03/2024
- Looked after well. Car in great condition. Replaced car battery when it failed. Great service from the Mazda team.Robin B.05/03/2024
- Friendly and helpful staff. Fantastic customer service. I highly recommend buying a car from T. W White in Effingham.Andrea24/02/2024
- Excellent service, would recommend for a new Mazda purchase, Smooth Transaction and excellent Customer Care A+++++Calum M.02/02/2024
- Service centre very professional and work completed as agreedCarole L.01/02/2024
At T W White & Sons we realise that buying a new or used car is only the first part of your journey. Our diverse range of aftersales services includes general servicing and maintenance to cover everyday wear and tear through to extensive accident repairs.
Every aftersales location is equipped with state-of-the-art diagnostic and repair equipment, and our manufacturer qualified technicians are trained to the highest level ensuring that we can pinpoint any potential issues with your model quickly and efficiently. We only use genuine parts, so you know your vehicle will get the best care and attention.
If you would like to book your car in for a service and or MOT, you can do so quickly and easily through our live chat (during office hours). Alternatively, fill out an online enquiry form, or call our aftersales teams at your chosen location.
In addition to manufacturer scheduled services, we can offer reduced mileage services for those customers who only use their car a limited amount
All T W White & Sons service centres are able to offer MOT tests. We have licensed MOT testers trained to perform the test, who will verify the vehicle meets all of the MOT regulation. On passing, they will issue your car a valid MOT certificate with accompanying documents if any repairs and replacements have been made.
Your tyres and brakes are probably the two most important features when it comes to road safety, and yet few of us check them as often as we should. One alarming statistic, for example, is that the tread on 10% of all tyres is below the legal limit of 1.6mm. At T W White & Sons, we are able to repair, sell and fit tyres as well as offering laser four wheel alignment too.
Are you looking to personalise your new car with exterior styling accessories or increase its functionality by adding a bike carrier? Our Parts department can help! Equally, if you are looking for a one off parts purchase, please contact your closest aftersales centre who will be able to supply (and fit if requested) any additional parts or accessories.
If you are a business and are interested in setting up a trade account with our wholesales parts department, please get in contact with our Wholesales Parts division who are based in Leatherhead.
Had an accident? No problem. Our accident repair centre is fully manufacturer approved and can deal with minor scrapes and scratches through to major accident repairs. We can deal with your insurance company directly on your behalf, minimising the stress following an accident and our fleet of available loan cars mean that we can keep you mobile while your car is being repaired. Remember – it is your car, and your choice where you get any repairs done.
We look forward to assisting you with all of your aftersales needs.