Privacy statement
The protection of your privacy in the processing of your personal data is an important concern to T W White & Sons, and any personal data collected during your dealings with us are processed according to the legal provisions valid for the UK. Our web site may include links to other sites whose content is not under our control and T W White & Sons cannot accept any responsibility for the content within these web sites.
Collecting and processing personal data
When you visit our web site, our web server automatically records the name of your internet service provider, the web site from which you visit us, the pages you actually visit and the date and length of your visit. We may use cookies to identify users of our web-site and to personalise your visit by customising web pages for you. A cookie is a message given to a web browser by a web server. The message is then stored by the browser on your computer. Each time the browser requests a page from the server, this message is sent back.
Additional personal data is only stored if volunteered by you, for example in the context of a registration, survey, contest, or in execution of a contract. Personally identifying information you provide helps us to deliver Services to you. The provision of this information also enables us to respond more efficiently to any enquiries or comments you may have.
Use and disclosure of personal data and purpose specification
T W White & Sons Ltd will use any personal information collected for customer administration and marketing related purposes including customer support and to inform you about new products and services. Your data will be treated in accordance with current Data Protection legislation and will only be disclosed to:
- Our employees insofar as they need to know such information in order to provide the Service and related membership benefits to you
- Any commercial organisation directly employed by us to manage a campaign, promotional activity and / or customer support
- Other members of our "Group" (if any) which for the purposes of this Privacy Statement shall mean any company or other entity in which we own more than 15% of the issued share capital
- Regulators such as Ofcom, mobile phone operators and Law enforcement agencies.
Freedom of choice
We should like to use your data to inform you about our products and services and where applicable request your opinion. Naturally your participation is completely voluntary.
Opt out / STOP
You may opt out at any time from the Services and/or opt out from receiving further communications from us by sending an email to online@twwhiteandsons.co.uk with your mobile number and the words "STOP".
Transfering your information and security
T W White & Sons uses technical and organisational security measures in order to protect the data we have under our control against accidental or intentional manipulation, loss, destruction or against access by unauthorised persons.
We use every reasonable endeavour to protect your personal data but we cannot guarantee the security of any data you disclose. Communications by email or telephone are not secure unless encrypted. We cannot accept any responsibility for any unauthorised access or loss of personal information that is beyond our reasonable control. We reserve the right, where reasonable to do so and in connection with the provision of our services, to transfer your personal information to other members of our Group or third party service providers with whom we work including any that may be located in countries outside of the European Economic Area ("EEA"). The data protection and other laws of these countries may not be as comprehensive as in the EEA and where this is the case we will exercise all reasonable endeavours to ensure your privacy rights are respected.
Contacting us
We want to provide you with a first class service. We appreciate from time to time, even though we use every reasonable effort, a problem may arise. In such an eventuality, we want you to feel that you can contact us for a full and complete response. You can contact us on 01372 387058 or write to TW White & Sons with their registered office.
T W White & Sons Ltd
Company Registered Number: 997024
242 Lower Rd, Bookham, Surrey, KT23 4DE
Legal disclaimer
Please note: T W White & Sons Ltd reserves the right to introduce at any time alterations in specification, equipment, prices and offers. All specifications shown may vary.






