Mazda rebrands used cars programme with emphasis on electronic sales

Mazda rebrands used cars programme with emphasis on electronic sales

The increasing acceptability of online car buying to consumers in Surrey and Kent is one of the motivations behind Mazda rebranding its national used car programme across its franchise dealer network.

The new initiative – now known simply as ‘Mazda Approved Used Cars’ – follows significant investment by Mazda in web-based technology that enables used vehicle availability to be accessed by would-be buyers via mobile phones, as well as online.

Gordon Parker, Mazda Franchise Manager at T W White & Sons said: “These days, 25 percent of used car buyers start their search for a vehicle online and this trend is growing.  So it was extremely important that we invested in cutting-edge web-enabled capability.

“For many people, mobile phones provide access to websites, so it is equally important that our stock of Mazda used cars is accessible from such hand-held devices and consumers can liaise directly with our sales team.”

T W White & Sons is able to buy cars online via cyberauctions, while potential customers can search the online ‘showroom’ for their chosen vehicle and access a finance calculator to identify the most suitable purchasing method and its cost via Mazda Financial Services.

“The whole system is totally interactive, giving customers access to all used vehicles in the Mazda network and photographs of those cars.  Would-be buyers who cannot find the exact specification of vehicle they are looking for can contact us directly online,” commented Gordon Parker.

“In the future, we will be able to text potential customers to notify them of the availability of a vehicle that may be of interest.  We want to become a complete one-stop shop for all used vehicles.  With our new online capability it has never been easier for potential customers to access available models and then interact with us and our finance house,” added Gordon Parker.

“Mazda is renowned for vehicle reliability which is one of the key criteria looked for by consumers when making used car buying decisions.  By investing in online technology we are making sure that all used stock is more easily accessed by consumers and thereby strengthening the value of models and generating more sales opportunities for ourselves,” concluded Gordon Parker.

To find out more about the Mazda range or to arrange a test-drive, please call twwhiteandsons on 0844 558 1819